case study

Michigan Office of Retirement Services – How Do I … ? campaign

The How do I…? campaign targeted all active participants in the State of Michigan 401(k) and 457 Plans, aiming to increase awareness of key retirement planning actions. The campaign covered topics such as understanding plan benefits, healthcare options in retirement, updating beneficiaries, increasing contributions over time, and accessing additional resources. While most content was delivered via email for easy future reference, the campaign also included dedicated healthcare guide webpages and social media posts to provide a more comprehensive view of participants’ retirement benefits.

By |2026-01-15T09:38:43-05:00August 10th, 2025|Comments Off on Michigan Office of Retirement Services – How Do I … ? campaign

Employees Retirement System of Texas (ERS) – Money MattERS Financial Literacy Initiative

To meet growing demand for financial education, the Employees Retirement System of Texas (ERS) launched Money MattERS, a monthly digital newsletter, and a companion podcast, Money Talks. These resources deliver targeted content on State of Texas retirement benefits and the voluntary savings programs ERS oversees, helping members understand the full value of their employer-sponsored benefits and how to use them to build long-term financial security. ERS partnered with Empower, the administrator of the Texa$aver 401(k)/457 program, to provide reliable financial education, tools, and short-form videos tailored to members’ needs. By breaking down key financial concepts, the initiative aims to reduce financial stress, promote smart money management, and empower members to budget, manage debt, invest, and plan for a secure retirement.

By |2026-01-15T09:38:43-05:00August 10th, 2025|Comments Off on Employees Retirement System of Texas (ERS) – Money MattERS Financial Literacy Initiative

Bay Area Rapid Transit (BART) – Dive Into Financial Wellness

BART offers its full-time employees access to a 457 Deferred Compensation Plan and a 401(a) Money Purchase Pension Plan through MissionSquare Retirement, serving approximately 12,270 participants with $1.5 billion in assets. To increase retiree engagement and promote proactive financial planning, BART launched “Dive Into Financial Wellness” in June 2024—an in-person event designed to empower participants to make informed decisions and confidently manage their retirement assets. Attendees connected with experts from MissionSquare, T. Rowe Price®, Galliard, Social Security, Medicare, and Bay Area Older Adults™, and received personalized guidance from Certified Financial Planner® Professionals and Retirement Plan Specialists. The free event featured educational presentations, one-on-one consultations, and networking over lunch. A multi-channel promotional campaign—flyers, postcards, emails, and an RSVP site—helped drive awareness and participation.

By |2026-01-15T09:38:44-05:00August 10th, 2025|Comments Off on Bay Area Rapid Transit (BART) – Dive Into Financial Wellness

Fees Guide: Recordkeeping Cost Drivers and Their Impact on Plan Expenses

The goal of the assessment is to highlight key drivers of recordkeeping fees. Plan characteristics can lead to vastly different fees and structures for plans with similar baseline demographics, such as the same asset level and number of participants. Beyond a plan’s core demographic profile, fees may be driven by the degree of customization a plan elects or requires. Customization may offer additional value to participants but may come at an additional cost which may or may not be justified by a higher fee. Auxiliary revenue sources to vendors such as the level of proprietary investments in plan design may also influence fees.

By |2024-04-01T14:16:49-04:00September 26th, 2023|Comments Off on Fees Guide: Recordkeeping Cost Drivers and Their Impact on Plan Expenses
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