Agencies at all levels of government are facing challenges as they attempt to modernize their aging legacy IT environments, including systems, platforms, applications and data. But the risks of not modernizing — or modernizing the wrong way — are high. Many government entities are operating with decades-old hardware and could face reliability and performance issues as more processes are digitized. Failure to update the infrastructure could result in significant downtime, poor-performing applications, and an inability to deliver an exceptional experience for internal users and constituents.
This paper describes the challenges agencies face and why they need to adopt best practices — including conducting assessments, adopting technology tools to streamline modernization efforts and adjusting their organizational culture — to effectively shift to a modern technology environment.
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- March 22, 2022 Create Date
- March 22, 2022 Last Updated