FAQ
Onsite Registration & Check-In
Upon arrival, please stop by the Registration Desk to receive your name badge and other conference materials. Registration will be open during the following hours:
Saturday, September 11
12:00 pm - 5:00 pm
Sunday, September 12
8:00 am - 5:30 pm
Monday, September 13
8:00 am - 4:00 pm
Tuesday, September 14
7:00 am - 1:00 pm
Wednesday, September 15
7:15 am - 12:00 pm
Conference Attire
Business casual attire is appropriate for all conference activities. Please keep in mind, the meeting rooms will be air conditioned so you may want to bring a blazer or sweater for the sessions.
The average high temperature for Philadelphia in September is approximately 79 degrees with lows around 62 degrees.
Name Badge Policy
Please remember to wear your badge while attending all NAGDCA functions. This allows you access to conference sessions, meals and receptions. Your badge is proof of registration. Without it, you will not be allowed to participate in any conference activities.
Special Assistance
Should you need assistance during the conference, please stop by the Registration Desk or look for NAGDCA staff.
Cell Phone and PDA
As a courtesy to speakers and other attendees, please refrain from the use of Blackberries, PDAs or cell phones during presentations. We ask that you kindly turn off your phone/PDA or set it to vibrate and leave the session if you receive a call or page.
Photography Disclosure
NAGDCA takes photographs during its meetings and events for use in association advertising, newsletters and other promotional materials, whether in print, electronic or other media, including the NAGDCA website. By participating in this conference you grant NAGDCA the right to use your name and photograph for such purposes.
Internet Access
Wired or Wireless internet access in the Marriott guest rooms is $12.95 room/day. Guests may purchase internet at check in.
The Cyber Café will be located in the Marriott near the Registration Desk. The computers and print stations are provided for the convenience of our attendees and will be available throughout the conference.
Hours of operation are as follows:
Sunday
8:00 am - 12:30 pm
Monday
8:00 am - 4:00 pm
Tuesday
7:00 am - 1:00 pm
Wednesday
7:15 am - 1:00 pm
Business Center
Taking care of business remotely is easily facilitated with the FedExpress/Kinkos Office - Located @ the Lobby Level of the Hotel. The business center offers copy and fax services, internet access and office supplies.
When and where will the conference be held?
NAGDCA's 2010 Annual Conference will take place September 11-15, 2010 at the Philadelphia Marriott Downtown at 1201 Market Street.
What should I wear?
Business casual attire is appropriate for all conference activities. Please keep in mind, the meeting rooms will be air conditioned so you may want to bring a blazer or sweater for the sessions. Comfortable shoes are suggested for this meeting.
The average high temperature for Philadelphia in September is approximately 79 degrees with lows around 62 degrees.
How do I get a hotel room for the conference?
NAGDCA has reserved a block of rooms at the Philadelphia Marriott Downtown. The room rate is $199 per night for single/double occupancy, $219 for triple occupancy and $239 quad occupancy plus tax. Rates are only guaranteed until August 10, 2010. All reservations must be made by that date to ensure the conference rate.
Reservations made after August 10, or after the room block has been filled, will be accepted on a space-available basis and may be subject to higher rates, so please make your reservations as early as possible.
Once the block is open you can make your reservations by calling 1-800-266-9432, reference the group NAGDCA. You can also make your reservations online.
If I cancel my conference registration, is my hotel room automatically canceled and vice versa?
No. These are independent of each other, and you need to cancel each separately. As a reminder, the hotel will charge a penalty for all reservations not canceled at least 72 hours before the scheduled arrival date.
How can I register for the conference?
Conference registrations are handled via NAGDCA's secure registration website. Media Representatives inquiring about complimentary registration should contact Records Coordinator, Sis Pike at spike@amrms.com or (859) 514-9160. If you need to pay by check, please complete the online registration form and print the final summary page. Then mail it, along with your payment to: NAGDCA, PO Box 1017, Lexington KY 40588-1017.
Can I register to attend just the one day of the conference?
Sorry, NAGDCA does not offer single day registration.
How will I know that NAGDCA has received my registration form?
Confirmations will be mailed to the address provided on your registration form within 5-10 business days after receipt of your registration and payment (or purchase order). If you would like an electronic copy of your receipt, please contact Registration Coordinator Sis Pike at spike@amrms.com.
Can I get a refund if I need to cancel my registration?
To receive a refund, a notice of cancellation must be made to NAGDCA in writing by September 3, 2010. A $25 processing fee will apply after August 3, 2010. In the event that special circumstances such as a serious illness, accident, or death of a family member arise and the circumstances cannot be reported until after September 3, documentation to support the special circumstance (e.g. a physician's statement) will be required in order to process a refund. No refund will be considered for special circumstances reported after September 15, 2010. You can e-mail your cancellation request or substitution information to Sis Pike at spike@amrms.com or fax to (859) 514-9207.
If I am unable to attend the conference, can I send someone in my place?
Yes. If you are unable to attend the conference and have already registered, you may designate another person to take your place. Substitutions must be made in writing. Please email Registration Coordinator Sis Pike at spike@amrms.com or fax to (859) 514-9207. Be sure to include complete contact information for the new attendee as well as the name of the person that is being replaced.
How can I get a receipt for my registration?
A confirmation letter and paid receipt are mailed to all attendees, generally within 2-3 business days after payment is received. If you would prefer to have your receipt sent electronically, please contact Registration Coordinator Sis Pike, spike@amrms.com, or via phone at (859) 514-9160.
How can I see who is registered for the conference?
Access to advance registration lists is a benefit of conference sponsorship. All attendees will receive a copy of the preliminary conference roster upon check-in onsite at the Registration Desk. A final roster will also be emailed to all attendees approximately two weeks after the event. If you did not include your e-mail address on your registration form, please contact Registration Coordinator Sis Pike, spike@amrms.com, or via phone at (859) 514-9160.
Registration lists are provided as a service for conference attendees, offering a convenient way to network with colleagues. The data provided in these lists may not be harvested, sold to others, incorporated into any type of database, used to generate mailing lists, or employed for any promotional purpose.
How can I get a copy of a speaker's PowerPoint presentation?
Any presentations or handouts made available on-site will be posted on NAGDCA's website after the event. An email will be sent to all attendees once these materials are available for review and download.
Contact Us
Still have questions? We are here to help!
If you have additional questions, contact Kari Emmons at (859) 514-9218 or kemmons@amrms.com.
